Frequently Asked Questions

How do I Login to the Student Portal and access the Learning Center
Last Updated 2 months ago

Logging on to the Student Portal and Learning Center.

Each Student will be sent a password to their email account upon finishing their application. The application process also assigns the student a username; usually the first letter of their first name plus the first two letters of their last name. This will change if that combination is already taken by another student. If already taken it will end up being that combination plus 1 or 2 or 3 etc., until a unique combination of characters is found.

You can logon to the Student Portal from the university website at caluniversity.edu. On the university website home page click on the red button named “Student Portal”. Enter in your username and password to logon to the student portal. If you have forgotten your password, click on the “Forgot your password” link to reset your password. You will be required to enter in your username and email account to identify yourself. If you are still unable to login to the Student Portal you can submit a support ticket at support.caluniversity.edu.

Once you are logged on to the Student Portal, click on the “Go to LearnCenter” link to access the Learning Center. You can click on the link in the left panel or the link in the horizontal menu at the top of the browser


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This will not take you directly to the Learning Center, but you will receive a warning to disable your popup blocker to provide access to the Learning Center. A link called “Go to LearnCenter” will appear in the body of the browser. Click on this link to take you directly to the Learning Center. If you popup blocker is not disabled, the page will reload and not take you to the Learning Center.


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We recommend you use Google Chrome, so we will provide instructions on how to disable the popup blocker in the Chrome browser. Click on the configuration/options icon in the upper right corner of the Google Chrome browser. Select “Settings” from the menu options. Scroll down to the bottom and click on the advanced link to display advanced settings. Find the “Privacy and security” category and click on the link named "Content Settings". Find the category called "Popups” and open. Adjust the slider control to allow popups on all sites. Instead of enabling popups for all sites you can adjust the slider control to block all sites and define exceptions for certain sites.

The following screenshot shows all sites configured to allow for popups.


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This screenshot shows popups blocked on all sites; click on add to allow certain sites


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Enter in a myportal.caluniversity.edu to allow for popups within the Student Portal.


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Your final configuration shows popups blocked on all sites, except for the two exceptions: myportal.caluniversity.edu and myclasses.caluniversity.edu


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Final Note: We also recommend you enable popups for myclasses.caluniversity.edu. Certain resources such as the online Textbook may open up in a popup window, which will require that popups be enabled for the domain myclasses.caluniversity.edu.

Alternatively, you can enable popups for each site by clicking on the alert in the address bar.

By default, Google Chrome blocks pop-ups from automatically showing up on your screen. When a pop-up is blocked, the address bar will be marked Pop-ups blocked. Click on the small icon with red X to Always show popups from the site



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